Booking & Management Contact
Questions about your VIP package?
Please contact CID Entertainment
10AM - 6PM, 7 days a week
Questions about your CD purchase?
Please refer to our Customer Service Help Center by clicking here or by emailing us at KEM@umusic.com.
Please be sure to include your full name, order number, and any additional information regarding your purchase so that we may better assist you.
Typically, customer service requests are responded to within 1-2 business days of submission.
Customer Service hours are 10am - 5pm EST, Monday - Friday.